shipping Policies

Shipping Policy

Welcome to Deptrich's Shipping Information Page!

At Deptrich, we are committed to delivering your products in a timely and reliable manner. Below, you will find all the necessary information regarding our shipping policies and procedures.

Processing Your Order

  • Order Processing Time: All orders are processed within1-3 business days. Orders are not shipped or delivered on weekends or holidays.
  • Order Confirmation: You will receive a confirmation email after placing your order. If you do not receive confirmation within 24 hours, please contact our customer support.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.

  • Standard Shipping: Estimated delivery time is 10- 30 business days. The cost will vary based on your location and the size of your order.

International Shipping

  • Available 
  • Customs, Duties, and Taxes: Deptrich is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Deptrich is not liable for any products damaged or lost during shipping since shipping is controlled by a third party. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed such as below :

Non-returnable items:

We cannot accept returns for products once the order has been placed and the production process has been initiated. This includes:

  • Third party goods

Contact Us

If you have any questions about this shipping policy or your order, please contact us at:

  • Email: [deptrichbox@gmail.com]

Thank you for choosing DEPTRICH!